Five Critical Payment Lessons from the New Economy
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By 2024, digital wallets are estimated to make up 65.4% of APAC's e-commerce payment methods, while cash will likely represent only 10.8% of transactions and mobile wallets will grow to represent 47.9% of POS spending.
The report Five Critical Payment Lessons from the New Economy reveals five key findings that will equip payment providers to deliver effective end-to-end customer journeys and navigate this ever-changing environment.
Through interviews with digital banks and wallets, fintechs, online (payment) platforms, and incumbents as well as a by doing a significant secondary research, the report gives five critical payments lessons for the Asia Pacific market:
- Focus on the customer experience
- Be where the customer is
- Be adaptable to a rapidly changing marketplace
- Be secure against critical threats
- Effectively monetize your consumer data to provide hyper-personalized financial value-added services delivered contextually
Download the report to learn about the synergies between these lessons, and how they all come together to deliver the end-to-end customer journey.