Since the first modern ATMs were launched more than 50 years ago, they have changed almost beyond recognition.
ATMs have evolved into critical channels that provide self-service capabilities for bank customers and reduce reliance on branches. Today, as well as withdrawing cash, customers can, for example, purchase a prepaid card, top up a mobile account or even buy movie tickets using face-recognition technology. They now expect to be able to use ATMs to pay bills, transfer money and convert currency. Interactive video, contactless device support, and biometric authentication are now being introduced.
Today’s ATMs do much more than dispensing cash, they typically support a wide range of customer services and these devices are often equipped with advanced technology like biometric authentication, interactive videos or contactless device interfaces.
Managing an ATM network today is a complex operation, where each ATM must deliver an uninterupted 24x7 service and where the cash held in each ATM needs to be optimized. At the same time, the ATM estate is one of the bank’s customer facing channels, delivering marketing messages and ensuring new products and services can be launched rapidly. ATM Management from BPC provides all these capabilities and more. Easy to use, the solution is quick to install and cost-effective to operate.
ATMs no longer are a one size fits all channel, consumers are getting more accustomed to personalized services and the service they expect to get at an ATM are no exception. SmartVista comes with the ability to personalize screens on certain ATMS or for individual customers. Just like any other channel, an ATM can be used to broadcast targeted marketing messages to consumers.
ATM Management ensures the right amount of cash is held in ATMs, dramatically reducing the costs associated with cash processing. When integrated with ATM Management’s comprehensive dashboards and linked to the map-based view, replenishment plans can be optimized for speed and cost.
Learn how, at the leading edge of microfinance, Hattha Kaksekar has been able to grow its products across ATM, POS and mobile devices using SmartVista.
Learn how customers of Banca Transilvania are reaping the benefits of BT’s SmartVista-powered systems.
Learn how Monétique Tunisie creates its own custom ATM scenarios and streamlined it's company’s operations, bringing transparency to all its transaction flows, international payment systems authorizations and inter banking relations.
Learn how the new platform at State Bank of Mauritius delivered quantifiable benefits almost immediately.
Learn how NEPS set the standard for card payments in the region by delivering a single payments infrastructure using SmartVista.
Learn how Panama’s national switch, Telered, is responding to rapid evolution in the payments market by replacing its legacy infrastructure with SmartVista.
Learn how APNA and BPC managed to tackle all challenges of issuing EMV cards in-house and cut costs of card issuance by half.
Bank Sinarmas was looking for a digital uplift to move away from legacy technologies at times when the central bank enforced the introduction of chip-based cards and payment devices, which legacy systems cannot handle.
BPC has introduced its SmartVista suite for a big bang deployment approach, marking a major shift in technology and customer experience.
Read how IBBL chose BPC’s SmartVista platform that not only possessed all required functionalities and characteristics, but also
offered additional tools to help the bank achieve its mission.
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