Since the first modern ATMs were launched more than 50 years ago, they have changed almost beyond recognition.
ATMs have evolved into critical channels that provide self-service capabilities for bank customers and reduce reliance on branches. Today, as well as withdrawing cash, customers can, for example, purchase a prepaid card, top up a mobile account or even buy movie tickets using face-recognition technology. They now expect to be able to use ATMs to pay bills, transfer money and convert currency. Interactive video, contactless device support, and biometric authentication are now being introduced.
Today’s ATMs do much more than dispensing cash, they typically support a wide range of customer services and these devices are often equipped with advanced technology like biometric authentication, interactive videos or contactless device interfaces.
