Working at BPC

Mobile App Developer - APAC Region 

Responsibilities:

• Develop a complex  platform for the mobile banking applications creation;
• Maintain applications, created with the platform;
• Take part in development of banking products for the number of our foreign clients;
• Take part in the planning of the development process;
• Take part in the Code Review.
• Support the entire application lifecycle (concept, design, test, release and support)
• Produce fully functional mobile applications writing clean code
• Gather specific requirements and suggest solutions
• Write unit and UI tests to identify malfunctions
• Troubleshoot and debug to optimize performance
• Design interfaces to improve user experience
• Liaise with Product development team to plan new features
• Ensure new and legacy applications meet quality standards
• Research and suggest new mobile products, applications and protocols
• Stay up-to-date with new technology trends

Key skills:

• 3+ years of experience of similar experience;
• Experience with Flutter;
• Excellent knowledge of Java и Android SDK;
• Having completed projects in the background;
• Knowledge of design patterns and ability to use them in work process;
• Knowledge, understanding and ability to use of SOLID principles;
• Knowledge of basic data algorithms and structure .

Extra skills desired:

• Knowledge of  RxJava principles;
• Experience to work within international teams (good english) 
• Experience in automation of development and release;
• Experience it test development ;
• Experience in the development of projects with complicated architecture.

Partner & Alliance Manager - APAC Region    

The successful candidate will be responsible for developing and executing the company’s global partner strategy. There are three key components of this role:

1. Business Partner Program

a. Develop and manage the Business Partner Program Globally.

b. Work across functional teams such as, marketing, product, professional services

and sales, to identify, recruit and enable partners to support the go to market plan.

c. Provide operational support, partner marketing and lead management through business partners.

2. Reseller & Implementation Partners

d. Align with the regional sales and indirect sales of BPC solutions through local reseller partners in the various regions

e. Strategize, plan and execute joint marketing campaigns with global and local reseller partners.

f. Identify and structure proposals for recruiting solution resellers

3. Strategic Alliances

g. Alliance management of a select number of strategic Global partners.

h. Build innovative new partnering models.

Key measurements of success will be indirect sales bookings, new logo acquisition, partner generated leads, recruitment, certification and quality.

Competencies Required

• Leadership

• Resilience

• Resourcefulness

• Ability to work independently

• Operational Excellence

Knowledge and Skills

• Demonstrated success recruiting, developing and selling technology solutions

through partners/SI alliances for at least five years on a global level.

• Demonstrated success with structuring and selling proposals to solution resellers

• Demonstrated success with formulating and executing Go To Market strategies in global and local regions

• Direct/field sales experiences in payment and financial solutions

• Experiences in working with people across diverse geographies/cultures.

• Ability to work through ambiguity and be focused on the business objectives.

• Excellent presentation and communication skills are required.

• Must be willing to travel extensively.

Regional Marketing Lead - APAC Region    

• Evaluating and optimizing marketing and pricing strategies
• Analyzing market trends and preparing forecasts
• Increasing brand awareness and market share
• Coordinating marketing strategies with the sales, financial, public relations, and production departments
• Coordinating and establishing relationships with regional and global analysts
• Developing and managing the marketing department's budget
• Overseeing branding, advertising, and promotional campaigns
• Preparing and presenting quarterly and annual reports to senior management
• Promoting our brand at trade shows and major industry-related events
• Keeping informed of marketing strategies and trends
• Generating new business leads

Competencies Required

• Leadership

• Resilience

• Resourcefulness

• Ability to work independently

Knowledge and Skills

• Related similar experience , ideally from payment software domain 

• Experiences in working with people across diverse geographies/cultures.

• Ability to work through ambiguity and be focused on the business objectives.

• Excellent presentation and communication skills are required.

Project Manager (Project Manager (Senior) - APAC Region (Malaysia ) 

The role of the Project Manager is to drive and support delivery of Software implementation projects that are aligned with the overall business objectives and corporate strategy, working across all business areas and in cooperation with all operations and functions. This role requires a relentless and innovative pursuit in implementing best in class service solutions for card payment processing.  

The project manager, will work closely with multi clients to understand their needs / challenges, providing solutions and recommendations to meet requirements. 

 Responsibilities : 

·   Manage the solution implementation projects

·   Manage the delivery of innovative ideas and solutions that will reduce costs through effective planning and project management.

·   Manage the project’s budget, monitoring expenditures and costs against this budget and delivering to agreed costs.

·   To provide the Project Financial Analysis with an accurate financial model of projected benefits, (Project Finance, ROI analysis).

·   To maintain Project Status information, providing with up-to-date project information.

·   To inform the Project Sponsor with latest project progress, by identifying/resolving potential roadblocks and exploring other potential projects opportunities.

·   Maintain and develop relationships with existing and potential subcontractors.

·   Drive process improvement.

·   Carry out post implementation reviews of programs / projects to ensure that original goals / requirements are being met.

·   Provide weekly status reports to the clients and BPC Management

·   Identify project risks and mitigate them (Risk Management)

Requirements:

·   Strong background in Project Management – minimum of 8 year’s experience.

·   Proven record of implementing projects in IT (cards, banking and payments will be the benefit).

Knowledge: 

·   Extensive knowledge of the card payment industry. (Preferred)

·   MS Project Office

·   MS Word, Excel, Power Point, Visio

Skills

·   Excellent interpersonal, presentation and communication skills

·   Proactive, self-driven and motivated with the ability to manage multiple work streams simultaneously

·   Ability to plan, prioritize and execute with a positive and enthusiastic attitude, with ambitious objectives

·   Ability to work on own initiative and thrive on responsibility

·   High energy and tolerance for stress.

·   Excellent Organizational Skills.

·   Ability to work under pressure and to tight deadlines.

·   Ability to travel

Language requirements

·   Excellent written and spoken English

Implementation Engineer - Colombia - Delivery Department NALA

• Installation of SmartVista products
• Configure SmartVista based on the customer requirements.
• Communicate to customers the steps necessary to maintain and update software products
• Assist in documenting of SmartVista products and installation instructions
• Assist in testing new releases / updates
• Any other duties and/or responsibilities as may be assigned
• Telephone and On-site Support of software products, if needed
• Diagnosing software problems, localization of the  problem’s sources, identifying the bugs

Knowledge, skills and abilities:

• Knowledge of SQL/PLSQL
• Knowledge of C language (reading code)
• Knowledge in Unix/Linux operation systems as a confident user
• Self-Motivated
• Excellent people skills
• Positive attitude

Skills below would be benefit:

• Understanding of Java technologies
• Oracle database administration
• Understanding of  basic principles of e-payments and cards payments technologies

Work experience requirements:

• Five or more years’ experience with software development or support
• Banking and Finance, Payments industry
• Experience in payment and card processing software

Education requirements:

• College degree is a must
• Post-secondary credit hours in a technical related field ORACLE, Unix
• English  - upper intermediate

Implementation Engineer - Mexico - Delivery Department - NALA

• Installation of SmartVista products
• Configure SmartVista based on the customer requirements.
• Communicate to customers the steps necessary to maintain and update software products
• Assist in documenting of SmartVista products and installation instructions
• Assist in testing new releases / updates
• Any other duties and/or responsibilities as may be assigned
• Telephone and On-site Support of software products, if needed
• Diagnosing software problems, localization of the  problem’s sources, identifying the bugs

Knowledge, skills and abilities:

• Knowledge of SQL/PLSQL
• Knowledge of C language (reading code)
• Knowledge in Unix/Linux operation systems as a confident user
• Self-Motivated
• Excellent people skills
• Positive attitude

Skills below would be benefit:

• Understanding of Java technologies
• Oracle database administration
• Understanding of  basic principles of e-payments and cards payments technologies

Work experience requirements:

• Five or more years’ experience with software development or support
• Banking and Finance, Payments industry
• Experience in payment and card processing software

Education requirements:

• College degree is a must
• Post-secondary credit hours in a technical related field ORACLE, Unix
• English  - upper intermediate

Project Manager - Ecuador 

The role of the Project Manager is to drive and support delivery of Software implementation projects that are aligned with the overall business objectives and corporate strategy, working across all business areas and in cooperation with all operations and functions. This role requires a relentless and innovative pursuit in implementing best in class service solutions for card payment processing.  

The project manager, will work closely with the clients to understand their needs / challenges, providing solutions and recommendations to meet requirements. 

 Responsibilities : 

·   Manage the solution implementation projects

·   Manage the delivery of innovative ideas and solutions that will reduce costs through effective planning and project management.

·   Manage the project’s budget, monitoring expenditures and costs against this budget and delivering to agreed costs.

·   To provide the Project Financial Analysis with an accurate financial model of projected benefits, (Project Finance, ROI analysis).

·   To maintain Project Status information, providing with up-to-date project information.

·   To inform the Project Sponsor with latest project progress, by identifying/resolving potential roadblocks and exploring other potential projects opportunities.

·   Maintain and develop relationships with existing and potential subcontractors.

·   Drive process improvement.

·   Carry out post implementation reviews of programs / projects to ensure that original goals / requirements are being met.

·   Provide weekly status reports to the clients and BPC Management

·   Identify project risks and mitigate them (Risk Management)

Requirements:

·   Strong background in Project Management – minimum of 5 year’s experience.

·   Proven record of implementing projects in IT (cards, banking and payments will be the benefit).

Knowledge: 

·   Extensive knowledge of the card payment industry. (Preferred)

·   MS Project Office

·   MS Word, Excel, Power Point, Visio

Skills

·   Excellent interpersonal, presentation and communication skills

·   Proactive, self-driven and motivated with the ability to manage multiple work streams simultaneously

·   Ability to plan, prioritize and execute with a positive and enthusiastic attitude, with ambitious objectives

·   Ability to work on own initiative and thrive on responsibility

·   High energy and tolerance for stress.

·   Excellent Organizational Skills.

·   Ability to work under pressure and to tight deadlines.

·   Ability to travel

Language requirements

·   Excellent written and spoken English

Project Manager - Mexico 

The role of the Project Manager is to drive and support delivery of Software implementation projects that are aligned with the overall business objectives and corporate strategy, working across all business areas and in cooperation with all operations and functions. This role requires a relentless and innovative pursuit in implementing best in class service solutions for card payment processing.  

The project manager, will work closely with the clients to understand their needs / challenges, providing solutions and recommendations to meet requirements. 

 Responsibilities : 

·   Manage the solution implementation projects

·   Manage the delivery of innovative ideas and solutions that will reduce costs through effective planning and project management.

·   Manage the project’s budget, monitoring expenditures and costs against this budget and delivering to agreed costs.

·   To provide the Project Financial Analysis with an accurate financial model of projected benefits, (Project Finance, ROI analysis).

·   To maintain Project Status information, providing with up-to-date project information.

·   To inform the Project Sponsor with latest project progress, by identifying/resolving potential roadblocks and exploring other potential projects opportunities.

·   Maintain and develop relationships with existing and potential subcontractors.

·   Drive process improvement.

·   Carry out post implementation reviews of programs / projects to ensure that original goals / requirements are being met.

·   Provide weekly status reports to the clients and BPC Management

·   Identify project risks and mitigate them (Risk Management)

Requirements:

·   Strong background in Project Management – minimum of 5 year’s experience.

·   Proven record of implementing projects in IT (cards, banking and payments will be the benefit).

- Experience for SaaS model delivery highly appreciated 

Knowledge: 

·   Extensive knowledge of the card payment industry. (Preferred)

·   MS Project Office

·   MS Word, Excel, Power Point, Visio

Skills

·   Excellent interpersonal, presentation and communication skills

·   Proactive, self-driven and motivated with the ability to manage multiple work streams simultaneously

·   Ability to plan, prioritize and execute with a positive and enthusiastic attitude, with ambitious objectives

·   Ability to work on own initiative and thrive on responsibility

·   High energy and tolerance for stress.

·   Excellent Organizational Skills.

·   Ability to work under pressure and to tight deadlines.

·   Ability to travel

Language requirements

·   Excellent written and spoken English

C Developer Front End - NALA Region

Responsibilities :

- Support of existing functionality

- Developing and testing new functionality

- Implementing new functionality on the customer side

- Providing functional consulting to business analysts and technical writers

Requirements:

- C development experience from 2 years (Linux/UNIX)

- Knowledge/experience of Pro *C

- Experience of writing scripts to build source code (make)

- Experience in writing shell scripts

- SQL (Oracle) knowledge

- Technical English is preferred

- Willingness and ability to work in a team, solve non-standard situations

- Able to communicate with clients (in technical problem solving)

- Knowledge of ISO8583 standard

- Knowledge of banking software, experience of integration with various banking systems

- Experience of working with SVN, git, Eclipse

- ISO8583 and banking /payment domain as a plus

Business Analyst - Europe

Responsibilites  

• Preparing analysis and the business requirements, traceability matrix, work breakdown structure, functional specification
• working with user cases, business process modeling or data modeling, or preparing use-case or sequence diagrams during the sales process and post sales (on specific projects)
• Technical and functional understanding of system being analyzed and how it affects the various business units
• being point of contact with various audiences, including end users, managers, and members of the IT team
• Acting as constant liaison with both internal and external clients
• Acting as dedicated point of contact with client(s) and being physical face to represent on client(s) premises, the company’s interest 

Requirements : 

• Minimum of 5 years of similar work experience  in Cards/Payments industry based projects
• Good technical and functional understanding of payment system , transaction flows , global architecture
• Multi-tasking skills and the ability to balance multiple priorities and keep up with project scope changes
• Self-starter with leadership skills in order to take charge of or facilitate requirement gathering sessions
• Good presentation skills, and ability to communicate with various audiences, including end users, managers, and members of the IT team
• Willing to travel
• Must be analytical, detail and systematic
• Possess strong written and verbal communication skills
• Have positive attitude to meet new challenges and deadlines.

Senior System Analyst - Global   

Responsibilities:

- participating in customer requirements and technical / functional specifications analysis for making technical assignment (tasks) for developers/implementation teams (low level: what source code functions to be added/changed)

- development of robust, high-performance system architecture (and its modules/parts) and descriptions for instant payment product line- own specifications that detail interfaces, protocols (payment terminals, any other integration and International Payment Systems protocols, including Mandatory Changes of international and local regulators)

- consulting developers, implementation engineers, business analysts and customers on complex cases needed system analysis

- advocating for quality of the SmartVista specifications and other technical documents.

- leading the technical solution discussions

Requirements:

- Higher technical education

- 5 or more years relevant experience as Business Analyst or System analyst/architect

- Knowledge of instant payments systems (real-time payments) best practices

- Deep knowledge of ISO20022 standard

- interbank payments knowledge.

- strong technical mindset and familiar with topics like API security, REST APIs, HTTP protocol, synchronous and asynchronous interactions

- Clear concise technical communication in English

- linux (or any other *nix) basics (principal commands; listing, accessing files, processes, etc., simple sh-scripts creation)

- knowledge of integration tools and their capabilities (MQs, kafka, ESBs, API managers, IAMs, monitoring tools, etc.)

- development experience, preferably Java based stacks

as advantage:

- experience with high load payment projects (1000+ TPS)

- knowledge of java bases stacks

- knowing card processing field (processes, techniques, technologies, algorithms etc.)

- knowing what is TCP/IP, sockets, symmetric / asymmetric cryptography, different technologies in IT for data transfer, protocols, data storing etc.

- having some skills in information / processes presentation (mostly not verbal), business process notations.

- ability to logically explain your point of view to customer and colleagues

Support Specialist - Jordan (Support Center)  

General duties

• Telephone and on-site support of software products

• Diagnose software problems, localize problem sources, and identify bugs

• Coordinate the analysis and reproduction of client issues, with the involvement of other groups as required.

• Install and configure SmartVista products

• Communicate with clients regarding the steps necessary to maintain and update software products

• Assist in the documentation of SmartVista products and installation instructions

• Assist in testing new releases and updates

• Maintain the operational support environment

• Maintain a good knowledge of BPC products (software and documentation).

• Participate in building the knowledge base and Q&A for SmartVista products

• Provide a professional support and assistance to BPC clients to understand their issues and open incidents for resolution by the BPC support organization with all the relevant and required information

• Monitor incident resolution progress and regularly interact with resolver groups for updates and resolution as per the defined product or client SLA

• Review the client request history to assess risk and update internal teams as required

• Take ownership of updating BPC client environments to be used in internal testing and verifications and check that this information is available on the relevant Confluence pages

• Work pro-actively to take the cases from the inbox queue to ensure that it is manage as required by the SLA

• Any other duties and/or responsibilities as may be assigned

Requirements

• Fair knowledge of SQL/PLSQL

• Fair knowledge of C language

• Fair knowledge in Unix/Linux operation systems as a confident user

• Self-motivated

• Excellent people skills

• Positive attitude

• Understanding of J2EE (WebLogic)

• Oracle database administration

• Understanding of basic principles of e-payments and cards payments technologies

• Testing Experience and qualification

The following qualifications are required for the position:

• Three or more years’ experience with software development or support

• Solid experience in ORACLE database administration, SQL/PLSQL, Unix, and WebLogic

• Solid experience with ISO8583 messaging or card transaction processing, ecommerce, and mobile remittance

• Experience in payment and card processing software

• College degree preferred

• Post-secondary credit hours in a technical related field such as ORACLE or Unix

• Fluent in written and spoken English

System Administrator - APAC Region   

Duties:

• Implementation, support and upgrade software platforms (integrational software, middleware, RDBMS) remotely or on customer site.
• Installation and configuration of hardware/software platforms at customer site.
• Customer support, incident RCA and troubleshooting.
• Communication with HW/SW vendors during troubleshooting stages: RCA and preparation of solutions for customers
• OS, Hardware and applications performance tunning
• Self-education in new software & hardware releases within work requirements
• Preparation of technical documentation for implementation team and for customers
• Demonstrate and share domain expertise to educate the team members to increase the collective knowledge of the team

Requirements

• Strong interpersonal skills and the ability to perform under pressure situations
• Fast learner, analytical mindset
• Good communication skills, team player
• Orientation to results of work and ability to meet deadlines
• Experience in at least one of technologies: IBM WAS, Oracle Weblogic
• Experience in system monitoring solutions, such as Zabbix, Grafana, etc.
• Participation in complex projects in a role of system administrator, technical expert, implementation engineer, etc.
• Experience in technical documentation preparation.
• Good expertise in one of RDBMS technologies: Oracle Database or/and PostgreSQL
• Basic knowledge of networking stack and equipment(protocols, equipment)
• Hands on experience with hardware configuration of vendors: Oracle/Sun, Dell, HDS, EMC, IBM, HP (model range, configuration\maintenance, troubleshooting)
• Experience with software platforms(or desire to learn): ОС Solaris, ОС Linux Red Hat, IBM AIX - basic characteristics, installation\configuration, virtualization, diagnostics and troubleshooting
• Understanding and experience with High Availability clusters
• Experience with SAN: multipath, hardware, storage systems
• Knowledge in backup&recovery solutions
• Ready to travel 1-2 weeks at a time
• Hands on experience with one or more programming languages: Python, Java, Bash, Perl, etc.
• Experience with infrastructure automation tools and virtualization tools (Ansible)
• Work experience: 3 years+

ATM Scenario Developer - Sri Lanka - Delivery Department APAC

• To design configuration scripts, install, test and support of implementation Smart Vista ATM modules for ongoing BPC projects.
• To install, configure, test and support other SmartVista modules and functionality for ongoing BPC projects.
• To consult Clients and BC engineers about functioning of implemented Smart Vista Modules.
• To conduct trainings for Clients and BPC engineers about Smart Vista ATM modules. Schedule is determined from time to time by the Company.
• To perform weekly reports to supervisor
• To perform regular mandatory reports at systems defined by Company (ESM, Lotus Notes, Microsoft Project and other, ...).
• To perform any other duties explicitly defined in exhibits to this contract or which commonly associated with objectives stipulated here before

Education requirements:

• College degree is a must
• Similar previous experience 
• English  - upper intermediate

Implementation Engineer - Indonesia - Delivery Department - APAC

• Installation of SmartVista products
• Configure SmartVista based on the customer requirements.
• Communicate to customers the steps necessary to maintain and update software products
• Assist in documenting of SmartVista products and installation instructions
• Assist in testing new releases / updates
• Any other duties and/or responsibilities as may be assigned
• Telephone and On-site Support of software products, if needed
• Diagnosing software problems, localization of the  problem’s sources, identifying the bugs

Knowledge, skills and abilities:

• Knowledge of SQL/PLSQL
• Knowledge of C language (reading code)
• Knowledge in Unix/Linux operation systems as a confident user
• Self-Motivated
• Excellent people skills
• Positive attitude

Skills below would be benefit:

• Understanding of Java technologies
• Oracle database administration
• Understanding of  basic principles of e-payments and cards payments technologies

Work experience requirements:

• Five or more years’ experience with software development or support
• Banking and Finance, Payments industry
• Experience in payment and card processing software

Education requirements:

• College degree is a must
• Post-secondary credit hours in a technical related field ORACLE, Unix
• English  - upper intermediate

Test Engineer - APAC region 

Responsibilities

• Design, develop, test, deploy and maintain a test automation framework, to ensure testing coverage

• Maintain Git repositories, and review pull requests

• Work with QA analysts and software developers to enhance the automation framework’s capabilities.

• Generate automated reports of test executions

• Design test cases to cover requirements according to test strategy

• Create and maintain test ware (test data, testing environment, utilities and tools, etc.)

• Participate in daily scrums and formal review sessions

• Contribute to best practices and internal knowledge base

Job Requirement

• Professional Programming experience in Object Oriented Programming (preferably Python)

• Ability to write clean and structured code

• Ability to work and follow Agile methodologies in application development and participate in sprint ceremonies

• Knowledge of source code management tools and best practices

• Experience working with REST APIs

• Practical experience in writing simple SQL-queries

• Understanding basic principles of Unix-like systems

• Excellent problem-solving skills.

• Considerable previous experience of developing and executing test cases, test data and

tangible quality measures

• Knowledge and practical experience of all test stages and types (unit, component, system,

integration, functional, reliability, availability, volume, and performance testing)

• Practical experience in defining and using complex test data sets

• Ability to work in a team

Project Manager - Indonesia - APAC Region 

The role of the Project Manager is to drive and support delivery of Software implementation projects that are aligned with the overall business objectives and corporate strategy, working across all business areas and in cooperation with all operations and functions. This role requires a relentless and innovative pursuit in implementing best in class service solutions for card payment processing.  

The project manager, will work closely with the clients to understand their needs / challenges, providing solutions and recommendations to meet requirements. 

 Responsibilities : 

·   Manage the solution implementation projects

·   Manage the delivery of innovative ideas and solutions that will reduce costs through effective planning and project management.

·   Manage the project’s budget, monitoring expenditures and costs against this budget and delivering to agreed costs.

·   To provide the Project Financial Analysis with an accurate financial model of projected benefits, (Project Finance, ROI analysis).

·   To maintain Project Status information, providing with up-to-date project information.

·   To inform the Project Sponsor with latest project progress, by identifying/resolving potential roadblocks and exploring other potential projects opportunities.

·   Maintain and develop relationships with existing and potential subcontractors.

·   Drive process improvement.

·   Carry out post implementation reviews of programs / projects to ensure that original goals / requirements are being met.

·   Provide weekly status reports to the clients and BPC Management

·   Identify project risks and mitigate them (Risk Management)

Requirements:

·   Strong background in Project Management – minimum of 5 year’s experience.

·   Proven record of implementing projects in IT (cards, banking and payments will be the benefit).

Knowledge: 

·   Extensive knowledge of the card payment industry. (Preferred)

·   MS Project Office

·   MS Word, Excel, Power Point, Visio

Skills

·   Excellent interpersonal, presentation and communication skills

·   Proactive, self-driven and motivated with the ability to manage multiple work streams simultaneously

·   Ability to plan, prioritize and execute with a positive and enthusiastic attitude, with ambitious objectives

·   Ability to work on own initiative and thrive on responsibility

·   High energy and tolerance for stress.

·   Excellent Organizational Skills.

·   Ability to work under pressure and to tight deadlines.

·   Ability to travel

System Administrator (SaaS) - India - APAC Region   

Duties:

• Implementation, support and upgrade software platforms (integrational software, middleware, RDBMS) remotely or on customer site.
• Installation and configuration of hardware/software platforms at customer site.
• Customer support, incident RCA and troubleshooting.
• Communication with HW/SW vendors during troubleshooting stages: RCA and preparation of solutions for customers
• OS, Hardware and applications performance tunning
• Self-education in new software & hardware releases within work requirements
• Preparation of technical documentation for implementation team and for customers
• Demonstrate and share domain expertise to educate the team members to increase the collective knowledge of the team

Requirements

• Strong interpersonal skills and the ability to perform under pressure situations
• Fast learner, analytical mindset
• Good communication skills, team player
• Orientation to results of work and ability to meet deadlines
• Experience in at least one of technologies: IBM WAS, Oracle Weblogic
• Experience in system monitoring solutions, such as Zabbix, Grafana, etc.
• Participation in complex projects in a role of system administrator, technical expert, implementation engineer, etc.
• Experience in technical documentation preparation.
• Good expertise in one of RDBMS technologies: Oracle Database or/and PostgreSQL
• Basic knowledge of networking stack and equipment(protocols, equipment)
• Hands on experience with hardware configuration of vendors: Oracle/Sun, Dell, HDS, EMC, IBM, HP (model range, configuration\maintenance, troubleshooting)
• Experience with software platforms(or desire to learn): ОС Solaris, ОС Linux Red Hat, IBM AIX - basic characteristics, installation\configuration, virtualization, diagnostics and troubleshooting
• Understanding and experience with High Availability clusters
• Experience with SAN: multipath, hardware, storage systems
• Knowledge in backup&recovery solutions
• Ready to travel 1-2 weeks at a time
• Hands on experience with one or more programming languages: Python, Java, Bash, Perl, etc.
• Experience with infrastructure automation tools and virtualization tools (Ansible)
• Work experience: 3 years+

Implementation Engineer - Bangladesh - Delivery Department - APAC

• Installation of SmartVista products
• Configure SmartVista based on the customer requirements.
• Communicate to customers the steps necessary to maintain and update software products
• Assist in documenting of SmartVista products and installation instructions
• Assist in testing new releases / updates
• Any other duties and/or responsibilities as may be assigned
• Telephone and On-site Support of software products, if needed
• Diagnosing software problems, localization of the  problem’s sources, identifying the bugs

Knowledge, skills and abilities:

• Knowledge of SQL/PLSQL
• Knowledge of C language (reading code)
• Knowledge in Unix/Linux operation systems as a confident user
• Self-Motivated
• Excellent people skills
• Positive attitude

Skills below would be benefit:

• Understanding of Java technologies
• Oracle database administration
• Understanding of  basic principles of e-payments and cards payments technologies

Work experience requirements:

• Five or more years’ experience with software development or support
• Banking and Finance, Payments industry
• Experience in payment and card processing software

Education requirements:

• College degree is a must
• Post-secondary credit hours in a technical related field ORACLE, Unix
• English  - upper intermediate

C Developer - APAC Region

Responsibilities :

- Support of existing functionality

- Developing and testing new functionality

- Implementing new functionality on the customer side

- Providing functional consulting to business analysts and technical writers

Requirements:

- C development experience from 2 years (Linux/UNIX)

- Knowledge/experience of Pro *C

- Experience of writing scripts to build source code (make)

- Experience in writing shell scripts

- SQL (Oracle) knowledge

- Technical English is preferred

- Willingness and ability to work in a team, solve non-standard situations

- Able to communicate with clients (in technical problem solving)

- Knowledge of ISO8583 standard

- Knowledge of banking software, experience of integration with various banking systems

- Experience of working with SVN, git, Eclipse

- ISO8583 and banking /payment domain as a plus

Support Engineer: Vietnam/India - Delivery Department - Asia Pacific

As a Support Engineer, you report to the Team Leader or Support Manager of the BPC

Global Support Center, and will be responsible for support of all BPC solutions to BPC clients worldwide.

The position requires the following attributes:

• Very good understanding of the support process cycle

• Strong team coordination and communication skills

• Proactive approach to problem solving

General duties

• Telephone and on-site support of software products

• Diagnose software problems, localize problem sources, and identify bugs

• Coordinate the analysis and reproduction of client issues, with the involvement of other groups as required.

• Install and configure SmartVista products

• Communicate with clients regarding the steps necessary to maintain and update software products

• Assist in the documentation of SmartVista products and installation instructions

• Assist in testing new releases and updates

• Maintain the operational support environment

• Maintain a good knowledge of BPC products (software and documentation).

• Participate in building the knowledge base and Q&A for SmartVista products

• Provide a professional support and assistance to BPC clients to understand their issues and open incidents for resolution by the BPC support organization with all the relevant and required information

• Monitor incident resolution progress and regularly interact with resolver groups for updates and resolution as per the defined product or client SLA

• Review the client request history to assess risk and update internal teams as required

• Take ownership of updating BPC client environments to be used in internal testing and verifications and check that this information is available on the relevant Confluence pages

• Work pro-actively to take the cases from the inbox queue to ensure that it is manage as required by the SLA

• Any other duties and/or responsibilities as may be assigned

Requirements

• Fair knowledge of SQL/PLSQL

• Fair knowledge of C language

• Fair knowledge in Unix/Linux operation systems as a confident user

• Self-motivated

• Excellent people skills

• Positive attitude

• Understanding of J2EE (WebLogic)

• Oracle database administration

• Understanding of basic principles of e-payments and cards payments technologies

• Testing Experience and qualification

The following qualifications are required for the position:

• Three or more years’ experience with software development or support

• Solid experience in ORACLE database administration, SQL/PLSQL, Unix, and WebLogic

• Solid experience with ISO8583 messaging or card transaction processing, ecommerce, and mobile remittance

• Experience in payment and card processing software

• College degree preferred

• Post-secondary credit hours in a technical related field such as ORACLE or Unix

• Fluent in written and spoken English

Processing Support Specialist (SaaS - Vietnam / Cambodia

Responsibilities

• Proactively monitor payment processes, identify non-standard activity and exceptions
• Verify all transactions have been executed in a timely and accurate manner.
• Complete regular management reporting according to agreed KPI's
• Preparing and sending Settlement reports to our client base
• Checking and Reconciling settlement figures within area of responsibility, paying identifying any anomalies.
• Identify discrepancies in settlement amounts and initiating fixes
• Checking and monitoring file transfers processed by the card networks, resolving any issues together with internal and client technical teams while escalating issues in accordance with protocols and standards
• Analyses processes and connected issues
• Resolve processing and file transfer issues
• Mandatory reporting to card companies (VISA, MC, AMEX, Diners)
• Preparing and sending Settlement reports to our client base
• Clearing and settlement reconciliation (daily, monthly)
• Verification of the preparation of statements and invoices
• Performing transfers of funds and Direct Debits out to External Bank according SLA
• Carrying out any other activities allocated to the role

Requirements 

• Experience in Banking and Finance Accountancy or equivalent.
• Minimum 5 years of working experience in banking industry or others that relate to Treasury or banking functions.
• Proven understanding of settlement related knowledge such as payment method, country specific payment rules, SWIFT, correspondent bank, clearing channel, etc.

• Having experience with a payment processing systems
• Have working knowledge of basic IT.
• Good interpersonal skills and the ability to multitask in a demanding and fast paced environment.
• Accurate, pro-active, able to work independently and demonstrate strong analytical and communication skills.
• English is the language of communication in BPC.
  
  
  
  

Service Delivery Manager - APAC - Radar Payments  BPC

General purpose of the job

Service Delivery Manager plans, implements, leads, supports of all Payment Processing service delivery initiatives.

• measurement of BPC fact based services against customers

• implement ITIL based service management

• provide numbers and statistics.

• Collect of billable naturals for PMs and sales,

• identify and implement services efficiencies,

• ensure security processes are created and followed,

• manage and measure of customer SLAs and reporting

• maintain accurate policies and service procedures, The Manager of Service Delivery is also responsible for management of vendors for customer related projects and coordination of customer delivery projects where it is applicable.

Duties :

• Supervise day-to-day operations in the customer service department

• General oversight of Service Desk function, including performance trending and ticket analysis, handling escalated support issues, identifying, and quantifying improvement opportunities, and allocating staff accordingly to meet business objectives.

• Other customer related based duties as required

• General planning, implementation, operation and maintenance of the following ITIL processes

o incident management

o problem management

o change management

o acces management of internal and external entities

o customer request fulfilment

o resource capacity plannind and management

o SLA management and reporting

Knowledge, skill and abilities

• Demonstrated experience and knowledge in payment and card processing, and /or banking front or back office, application or systems administration and maintenance

• Demonstrated experience and knowledge of IT systems/data security like PCI DSS or ISO 27001, as it relates to financial institutions or other industries that must comply with federal regulations.

• Strong English communication skills with specific ability to translate detailed technical details to a non-technical audience.

• Proven leadership experience and the ability to interface with all levels (executive to entry level).

• Demonstrated knowledge and experience in regulations and best practices for technical deployments in a financial industry.

• Excellent analytical skills.

• Proficient with the Microsoft Office Suite of products (Word, Excel, PowerPoint, Microsoft Project, and Visio).

• ITIL v3/4 knowledge and skills

Requirements

• 8+ years’ combined IT experience in payment processing and/or banking and/or telecommunications

• 5+ years’ experience leading technical staff in support, maintenance, or project activities and 3+ years’ experience developing and documenting procedures.

• (Preferred) 2+ years’ Financial Institution employment.

• ITIL cert is an advantage

Place in the organization

• Service Delivery and Customer Support team

• direct manager: SDM & CS team lead (Europe)

Working time

• full time permanent contract

• flexible starting / finishing work

• full remote position

Implementation Engineers : Cambodia / India / Vietnam

• Installation of SmartVista products
• Configure SmartVista based on the customer requirements.
• Communicate to customers the steps necessary to maintain and update software products
• Assist in documenting of SmartVista products and installation instructions
• Assist in testing new releases / updates
• Any other duties and/or responsibilities as may be assigned
• Telephone and On-site Support of software products, if needed
• Diagnosing software problems, localization of the  problem’s sources, identifying the bugs

Knowledge, skills and abilities:

• Knowledge of SQL/PLSQL
• Knowledge of C language (reading code)
• Knowledge in Unix/Linux operation systems as a confident user
• Ideally experience for both issuing and acquiring
• Self-Motivated
• Excellent people skills
• Positive attitude

Skills below would be benefit:

• Understanding of Java technologies
• Oracle database administration
• Understanding of  basic principles of e-payments and cards payments technologies

Work experience requirements:

• Five or more years’ experience with software development or support
• Banking and Finance, Payments industry
• Experience in payment and card processing software

Education requirements:

• College degree is a must
• Post-secondary credit hours in a technical related field ORACLE, Unix
• English  - upper intermediate

Project Manager - Philippines - Delivery Department - Asia Pacific 

The role of the Project Manager is to drive and support delivery of Software implementation projects that are aligned with the overall business objectives and corporate strategy, working across all business areas and in cooperation with all operations and functions. This role requires a relentless and innovative pursuit in implementing best in class service solutions for card payment processing.  

The project manager, will work closely with the clients to understand their needs / challenges, providing solutions and recommendations to meet requirements. 

 Responsibilities : 

·   Manage the solution implementation projects

·   Manage the delivery of innovative ideas and solutions that will reduce costs through effective planning and project management.

·   Manage the project’s budget, monitoring expenditures and costs against this budget and delivering to agreed costs.

·   To provide the Project Financial Analysis with an accurate financial model of projected benefits, (Project Finance, ROI analysis).

·   To maintain Project Status information, providing with up-to-date project information.

·   To inform the Project Sponsor with latest project progress, by identifying/resolving potential roadblocks and exploring other potential projects opportunities.

·   Maintain and develop relationships with existing and potential subcontractors.

·   Drive process improvement.

·   Carry out post implementation reviews of programs / projects to ensure that original goals / requirements are being met.

·   Provide weekly status reports to the clients and BPC Management

·   Identify project risks and mitigate them (Risk Management)

Requirements:

·   Strong background in Project Management – minimum of 5 year’s experience.

·   Proven record of implementing projects in IT (cards, banking and payments will be the benefit).

Knowledge: 

·   Extensive knowledge of the card payment industry. (Preferred)

·   MS Project Office

·   MS Word, Excel, Power Point, Visio

Skills

·   Excellent interpersonal, presentation and communication skills

·   Proactive, self-driven and motivated with the ability to manage multiple work streams simultaneously

·   Ability to plan, prioritize and execute with a positive and enthusiastic attitude, with ambitious objectives

·   Ability to work on own initiative and thrive on responsibility

·   High energy and tolerance for stress.

·   Excellent Organizational Skills.

·   Ability to work under pressure and to tight deadlines.

·   Ability to travel

Network Engineer India (SaaS) - APAC Region 

General Description

As the financial services industry struggles to stay profitable and perform, technology offers a way to effectively address the effects of regulatory reform, competition, and changing markets. At BPC, we seek people who understand these challenges—talented people of all ages who will bring past experience and new ideas to develop creative e-payment solutions to address these difficult issues.

Responsibilities:

- Maintenance of data center and office networks;

- Participation in regulated and emergency work on the network;

- Provision of security policies;

- Interaction with Telecom operators and setting up connections with operators;

- Interaction with the first line of support;

- Interaction with clients on network connectivity and troubleshooting.

- Reporting and documentation.

Requirements:

- Experience with Cisco equipment (ASA firewalls, Routers and Switches),

- Experience with NGFW Fortinet,

- Experience with BIG-IP F5 Firewall,

- Strong knowledge of routing protocols such as BGP, OSPF,

- Strong knowledge on high availability, redundancy on network devices,

- Strong knowledge in VPN-technologies (IPSec, DMVPN),

- Strong knowledge in technologies of security (AAA, IPS/IDS etc),

- Strong knowledge for STP, PVST+/RSTP, EtherChannel,

- CCNA certification is mandatory.

As a plus would be:

- CCNP Enterprise or CCNP Service Provider,

- Experience in PCI DSS standards,

- Experience with Cloud operators,

Implementation Engineer - Philippines - Delivery Department - Asia Pacific

• Installation of SmartVista products
• Configure SmartVista based on the customer requirements.
• Communicate to customers the steps necessary to maintain and update software products
• Assist in documenting of SmartVista products and installation instructions
• Assist in testing new releases / updates
• Any other duties and/or responsibilities as may be assigned
• Telephone and On-site Support of software products, if needed
• Diagnosing software problems, localization of the  problem’s sources, identifying the bugs

Knowledge, skills and abilities:

• Knowledge of SQL/PLSQL
• Knowledge of C language (reading code)
• Knowledge in Unix/Linux operation systems as a confident user
• Self-Motivated
• Excellent people skills
• Positive attitude

Skills below would be benefit:

• Understanding of Java technologies
• Oracle database administration
• Understanding of  basic principles of e-payments and cards payments technologies

Work experience requirements:

• Five or more years’ experience with software development or support
• Banking and Finance, Payments industry
• Experience in payment and card processing software

Education requirements:

• College degree is a must
• Post-secondary credit hours in a technical related field ORACLE, Unix
• English  - upper intermediate

PL/SQL Developer (BO) - NALA region 

• Oracle SQL/PLSQL skills.

- writing Procedures, Functions, Triggers, Cursors, Dynamic SQL and Views;

- using Cursors, Ref-cursors, Bulking techniques, Oracle Supplied Packages, Exception handling, Collections, & Dynamic SQL;

- developing various procedures, functions and packages to implement the new business using PLSQL;

- diagnosis and resolving performance problems in SQL/PLSQL;

- helping QA team and support team by explaining the developed code and solved prod issues and UAT issues by fixing bugs.

Requirements:

• strong knowledge of SQL/PLSQL
• Teamwork and collaborative skills;
• Verbal and written communication;
• Adaptability;
• Logical thinking and Problem-solving skills;
• Attention to detail;
• Time management;

Work experience requirements:

• Five or more years’ experience with software development
• Experience appreciated from Bank/Finance, Payments industry, card processing software

Education requirements:

• College degree is a must
• English - upper intermediate

Benefits :

• Competitive fix base in USD
• Individual medical insurance coverage
• Free language courses
• Free access to first in class training platform Udemy
• Fitness sport allowance
• Opportunity to work within international teams and fast pace environment

Support Engineer  (Fraud monitoring) - Bogotá - Project Delivery Department - North America & Latin America

General duties

• Telephone and on-site support of software products

• Diagnose software problems, localize problem sources, and identify bugs

• Coordinate the analysis and reproduction of client issues, with the involvement of other groups as required.

• Install and configure SmartVista products

• Communicate with clients regarding the steps necessary to maintain and update software products

• Assist in the documentation of SmartVista products and installation instructions

• Assist in testing new releases and updates

• Maintain the operational support environment

• Maintain a good knowledge of BPC products (software and documentation).

• Participate in building the knowledge base and Q&A for SmartVista products

• Provide a professional support and assistance to BPC clients to understand their issues and open incidents for resolution by the BPC support organization with all the relevant and required information

• Monitor incident resolution progress and regularly interact with resolver groups for updates and resolution as per the defined product or client SLA

• Review the client request history to assess risk and update internal teams as required

• Take ownership of updating BPC client environments to be used in internal testing and verifications and check that this information is available on the relevant Confluence pages

• Work pro-actively to take the cases from the inbox queue to ensure that it is manage as required by the SLA

• Any other duties and/or responsibilities as may be assigned

Requirements

• Fair knowledge of SQL/PLSQL

• Fair knowledge of C language

• Fair knowledge in Unix/Linux operation systems as a confident user

• Self-motivated

• Excellent people skills

• Positive attitude

• Understanding of J2EE (WebLogic)

• Oracle database administration

• Understanding of basic principles of e-payments and cards payments technologies

• Testing Experience and qualification

The following qualifications are required for the position:

• Three or more years’ experience with software development or support

• Solid experience in ORACLE database administration, SQL/PLSQL, Unix, and WebLogic

• Solid experience with ISO8583 messaging or card transaction processing, ecommerce, and mobile remittance

• Experience in payment and card processing software

• College degree preferred

• Post-secondary credit hours in a technical related field such as ORACLE or Unix

• Fluent in written and spoken English

Processing Support Specialist - NALA region (LATAM)

Responsibilities

• Proactively monitor payment processes, identify non-standard activity and exceptions
• Verify all transactions have been executed in a timely and accurate manner.
• Complete regular management reporting according to agreed KPI's
• Preparing and sending Settlement reports to our client base
• Checking and Reconciling settlement figures within area of responsibility, paying identifying any anomalies.
• Identify discrepancies in settlement amounts and initiating fixes
• Checking and monitoring file transfers processed by the card networks, resolving any issues together with internal and client technical teams while escalating issues in accordance with protocols and standards
• Analyses processes and connected issues
• Resolve processing and file transfer issues
• Mandatory reporting to card companies (VISA, MC, AMEX, Diners)
• Preparing and sending Settlement reports to our client base
• Clearing and settlement reconciliation (daily, monthly)
• Verification of the preparation of statements and invoices
• Performing transfers of funds and Direct Debits out to External Bank according SLA
• Carrying out any other activities allocated to the role

Requirements 

• Experience in Banking and Finance Accountancy or equivalent.
• Minimum 5 years of working experience in banking industry or others that relate to Treasury or banking functions.
• Proven understanding of settlement related knowledge such as payment method, country specific payment rules, SWIFT, correspondent bank, clearing channel, etc.

• Having experience with a payment processing systems
• Have working knowledge of basic IT.
• Good interpersonal skills and the ability to multitask in a demanding and fast paced environment.
• Accurate, pro-active, able to work independently and demonstrate strong analytical and communication skills.
• English is the language of communication in BPC.
  
  
  
  

Support Engineer - LATAM - Delivery Department NALA 

General duties

• Telephone and on-site support of software products

• Diagnose software problems, localize problem sources, and identify bugs

• Coordinate the analysis and reproduction of client issues, with the involvement of other groups as required.

• Install and configure SmartVista products

• Communicate with clients regarding the steps necessary to maintain and update software products

• Assist in the documentation of SmartVista products and installation instructions

• Assist in testing new releases and updates

• Maintain the operational support environment

• Maintain a good knowledge of BPC products (software and documentation).

• Participate in building the knowledge base and Q&A for SmartVista products

• Provide a professional support and assistance to BPC clients to understand their issues and open incidents for resolution by the BPC support organization with all the relevant and required information

• Monitor incident resolution progress and regularly interact with resolver groups for updates and resolution as per the defined product or client SLA

• Review the client request history to assess risk and update internal teams as required

• Take ownership of updating BPC client environments to be used in internal testing and verifications and check that this information is available on the relevant Confluence pages

• Work pro-actively to take the cases from the inbox queue to ensure that it is manage as required by the SLA

• Any other duties and/or responsibilities as may be assigned

Requirements

• Fair knowledge of SQL/PLSQL

• Fair knowledge of C language

• Fair knowledge in Unix/Linux operation systems as a confident user

• Self-motivated

• Excellent people skills

• Positive attitude

• Understanding of J2EE (WebLogic)

• Oracle database administration

• Understanding of basic principles of e-payments and cards payments technologies

• Testing Experience and qualification

The following qualifications are required for the position:

• Three or more years’ experience with software development or support

• Solid experience in ORACLE database administration, SQL/PLSQL, Unix, and WebLogic

• Solid experience with ISO8583 messaging or card transaction processing, ecommerce, and mobile remittance

• Experience in payment and card processing software

• College degree preferred

• Post-secondary credit hours in a technical related field such as ORACLE or Unix

• Fluent in written and spoken English

BDM Executive - Mexico 

The Key Account/BDM Executive will be responsible for Sales / Business Development / Key Account Management of the BPC Banking Technologies products and services with focus on Mexican market, working with regional Presales and sales resources 

• Deliver sales of the Company’s products and services in defined markets (Fintech, private Banks & financial institution, governmental), as per an agreed sales plan
• Contribute to the Marketing Department in the development and implementation of new sales and marketing strategies
• Accomplishes sales and closing deals within planned timeline
• Ensure that the territories are developed to deliver the company’s sales targets
• Monitor and report about industry and competitors in the markets served
• Adhere to established policies, standards and standard operating procedures
• Provide management with detailed regular reports indicating progress of all sales, renewals, and new business.
• Maintain the corporate IT system with complete, up to date and accurate information on all contacts, leads and opportunities.

• Good understanding of Banking and Payments landscape in Mexico
• Good understanding of Banking Payment and digital banking related products
• 5-7+ years of previous enterprise sales experience with client contacts 
• Prior experience in software or technology sales required
• Proven track record of closing large contracts
• Excellent relationship skills and the ability capacity to find new business opportunities
• Excellent communication skills and stakeholder management
• Experience improving upon processes and pricing structures
• Ability to multi-task and work in a fast-paced environment

Project Manager - Nigeria 

The role of the Project Manager is to drive and support delivery of Software implementation projects that are aligned with the overall business objectives and corporate strategy, working across all business areas and in cooperation with all operations and functions. This role requires a relentless and innovative pursuit in implementing best in class service solutions for card payment processing.  

The project manager, will work closely with the clients to understand their needs / challenges, providing solutions and recommendations to meet requirements. 

 Responsibilities : 

·   Manage the solution implementation projects

·   Manage the delivery of innovative ideas and solutions that will reduce costs through effective planning and project management.

·   Manage the project’s budget, monitoring expenditures and costs against this budget and delivering to agreed costs.

·   To provide the Project Financial Analysis with an accurate financial model of projected benefits, (Project Finance, ROI analysis).

·   To maintain Project Status information, providing with up-to-date project information.

·   To inform the Project Sponsor with latest project progress, by identifying/resolving potential roadblocks and exploring other potential projects opportunities.

·   Maintain and develop relationships with existing and potential subcontractors.

·   Drive process improvement.

·   Carry out post implementation reviews of programs / projects to ensure that original goals / requirements are being met.

·   Provide weekly status reports to the clients and BPC Management

·   Identify project risks and mitigate them (Risk Management)

Requirements:

·   Strong background in Project Management – minimum of 5 year’s experience.

·   Proven record of implementing projects in IT (cards, banking and payments will be the benefit).

Knowledge: 

·   Extensive knowledge of the card payment industry. (Preferred)

·   MS Project Office

·   MS Word, Excel, Power Point, Visio

Skills

·   Excellent interpersonal, presentation and communication skills

·   Proactive, self-driven and motivated with the ability to manage multiple work streams simultaneously

·   Ability to plan, prioritize and execute with a positive and enthusiastic attitude, with ambitious objectives

·   Ability to work on own initiative and thrive on responsibility

·   High energy and tolerance for stress.

·   Excellent Organizational Skills.

·   Ability to work under pressure and to tight deadlines.

·   Ability to travel

Support Engineer - Nigeria

As a Support Engineer, you report to the Team Leader or Support Manager of the BPC

Global Support Center, and will be responsible for support of all BPC solutions to BPC clients worldwide.

The position requires the following attributes:

• Very good understanding of the support process cycle

• Strong team coordination and communication skills

• Proactive approach to problem solving

General duties

• Telephone and on-site support of software products

• Diagnose software problems, localize problem sources, and identify bugs

• Coordinate the analysis and reproduction of client issues, with the involvement of other groups as required.

• Install and configure SmartVista products

• Communicate with clients regarding the steps necessary to maintain and update software products

• Assist in the documentation of SmartVista products and installation instructions

• Assist in testing new releases and updates

• Maintain the operational support environment

• Maintain a good knowledge of BPC products (software and documentation).

• Participate in building the knowledge base and Q&A for SmartVista products

• Provide a professional support and assistance to BPC clients to understand their issues and open incidents for resolution by the BPC support organization with all the relevant and required information

• Monitor incident resolution progress and regularly interact with resolver groups for updates and resolution as per the defined product or client SLA

• Review the client request history to assess risk and update internal teams as required

• Take ownership of updating BPC client environments to be used in internal testing and verifications and check that this information is available on the relevant Confluence pages

• Work pro-actively to take the cases from the inbox queue to ensure that it is manage as required by the SLA

• Any other duties and/or responsibilities as may be assigned

Requirements

• Fair knowledge of SQL/PLSQL

• Fair knowledge of C language

• Fair knowledge in Unix/Linux operation systems as a confident user

• Self-motivated

• Excellent people skills

• Positive attitude

• Understanding of J2EE (WebLogic)

• Oracle database administration

• Understanding of basic principles of e-payments and cards payments technologies

• Testing Experience and qualification

The following qualifications are required for the position:

• Three or more years’ experience with software development or support

• Solid experience in ORACLE database administration, SQL/PLSQL, Unix, and WebLogic

• Solid experience with ISO8583 messaging or card transaction processing, ecommerce, and mobile remittance

• Experience in payment and card processing software

• College degree preferred

• Post-secondary credit hours in a technical related field such as ORACLE or Unix

• Fluent in written and spoken English

Project Manager - Europe 

The role of the Project Manager is to drive and support delivery of Software implementation projects that are aligned with the overall business objectives and corporate strategy, working across all business areas and in cooperation with all operations and functions. This role requires a relentless and innovative pursuit in implementing best in class service solutions for card payment processing.  

The project manager, will work closely with the clients to understand their needs / challenges, providing solutions and recommendations to meet requirements. 

 Responsibilities : 

·   Manage the solution implementation projects

·   Manage the delivery of innovative ideas and solutions that will reduce costs through effective planning and project management.

·   Manage the project’s budget, monitoring expenditures and costs against this budget and delivering to agreed costs.

·   To provide the Project Financial Analysis with an accurate financial model of projected benefits, (Project Finance, ROI analysis).

·   To maintain Project Status information, providing with up-to-date project information.

·   To inform the Project Sponsor with latest project progress, by identifying/resolving potential roadblocks and exploring other potential projects opportunities.

·   Maintain and develop relationships with existing and potential subcontractors.

·   Drive process improvement.

·   Carry out post implementation reviews of programs / projects to ensure that original goals / requirements are being met.

·   Provide weekly status reports to the clients and BPC Management

·   Identify project risks and mitigate them (Risk Management)

Requirements:

·   Strong background in Project Management – minimum of 5 year’s experience.

·   Proven record of implementing projects in IT (cards, banking and payments will be the benefit).

Knowledge: 

·   Extensive knowledge of the card payment industry. (Preferred)

·   MS Project Office

·   MS Word, Excel, Power Point, Visio

Skills

·   Excellent interpersonal, presentation and communication skills

·   Proactive, self-driven and motivated with the ability to manage multiple work streams simultaneously

·   Ability to plan, prioritize and execute with a positive and enthusiastic attitude, with ambitious objectives

·   Ability to work on own initiative and thrive on responsibility

·   High energy and tolerance for stress.

·   Excellent Organizational Skills.

·   Ability to work under pressure and to tight deadlines.

·   Ability to travel

Language requirements

·   Excellent written and spoken English

BDM Executive - Europe 

The Key Account/BDM Executive will be responsible for Sales / Business Development / Key Account Management of the BPC Banking Technologies products and services , working with regional Presales and sales resources 

• Deliver sales of the Company’s products and services in defined markets (Fintech, private Banks & financial institution, governmental), as per an agreed sales plan
• Contribute to the Marketing Department in the development and implementation of new sales and marketing strategies
• Accomplishes sales and closing deals within planned timeline
• Ensure that the territories are developed to deliver the company’s sales targets
• Monitor and report about industry and competitors in the markets served
• Adhere to established policies, standards and standard operating procedures
• Provide management with detailed regular reports indicating progress of all sales, renewals, and new business.
• Maintain the corporate IT system with complete, up to date and accurate information on all contacts, leads and opportunities.

• Good understanding of Banking and Payments landscape in Europe
• Good understanding of Banking Payment and digital banking related products
• 5-7+ years of previous enterprise sales experience with client contacts 
• Prior experience in software or technology sales required
• Proven track record of closing large contracts
• Excellent relationship skills and the ability capacity to find new business opportunities
• Excellent communication skills and stakeholder management
• Experience improving upon processes and pricing structures
• Ability to multi-task and work in a fast-paced environment

Junior Talents University Hiring Program

As part of our efforts to continually improve our talent pipeline and career brand presence in the markets we serve, BPC is engaged with University Hiring Program.   

The BPC Graduate Program Experience: 

Graduates will go through a specific tailored graduate academy training program that will involve a selection of learning over a six month period:

• New Graduate Employee Orientation (GEO)
• Bootcamp style training program
• Learning the entire customer journey and training for all product learning
• On the job role based training and practical application
• Special assigned Talent LMS course assignments
• Rotational shadowing and testing milestones
• uDemy Technical training plans
• BPC Graduate Certification

 The BPC Graduate Program will address strategic hiring needs for key skills and development, business growth and margin contribution.