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PRODUCT

Loyalty

Building Mutually Beneficial Relationships

Essential for banks, merchants and businesses everywhere

Building lasting relationships is essential in this fast-moving world where clients are easily distracted.

Loyalty schemes are embraced around the world, but with huge differences, determined by culture and behaviour. Loyalty types range from bonus and point schemes to discounts and mixed packages earned everywhere.

Creating a win-win situation is key for all.

Customising is key

Loyalty is relevant beyond banks: merchants, national switches, ecommerce enablers are all part of the ecosystem when building a holistic loyalty program, earning points at every touch point.

The need to rapidly create and operate innovative loyalty and reward programs is becoming a fundamental requirement as the level of competitive intensity increases.

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wing-dark Create and manage

SmartVista Loyalty is BPC’s loyalty and reward program management solution. It lets you rapidly create and manage innovative loyalty programs for groups and individuals.

wing-dark Implement mobile solutions

Embrace the mobile wallet and dispose of plastic. Loyalty program e-cards are not ‘nice to haves’ anymore, as the use of mobile devices for payments and e-wallets gain market share.

wing-dark Tailored Programs

Create your own loyalty programs. The points can be calculated based on a wide range of parameters like customer segment, purchase channel or transaction type, while the funding can come from various sources, issuers, merchants or other partners. Personalise the experience leveraging on customers profiling and behaviours, offer rewards that are relevant and appealing to them.

wing-dark Create user-friendly marketplaces

The power of loyalty is knowing your customers, their preferred retail brands, their geolocation, their potential next purchase. We bring easy to navigate marketplaces of partners with direct interaction, ensuring any rewards can be enjoyed instantly and in any form expected, cash back, free goods and services, discounts and more.

SmartVista Loyalty

wing-dark Making a difference

  • Loyalty marketplace with Instant loyalty across all channels
  • Loyalty fraud prevention
  • Integration with payment schemes and existing products

wing-dark Working for you

  • Loyalty Cards Issuing (pre-paid, co-brand)
  • Merchant management
  • Loyalty dashboard, reporting and statements generation

wing-dark Working for your customers

  • Flexible schemes for incentives collection and redemption
  • Choice of incentive (points, bonuses, miles, rewards, ISO currencies etc.).
  • End user profiling for personalised - behaviour based - offers

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Case Studies for Loyalty

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Increasing card issuance and strengthen portfolio

Payment innovation for e-commerce

Payment innovation for e-commerce

Switch for growth: more, more, more...

Switch for growth: more, more, more...

Building a virtual bank from scratch

Building a virtual bank from scratch

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