ATM Management & Acquiring

Since the first modern ATMs were launched more than 50 years ago, they have changed almost beyond recognition.

ATMs have evolved into critical channels that provide self-service capabilities for bank customers and reduce reliance on branches. Today, as well as withdrawing cash, customers can, for example, purchase a prepaid card, top up a mobile account or even buy movie tickets using face-recognition technology. They now expect to be able to use ATMs to pay bills, transfer money and convert currency. Interactive video, contactless device support, and biometric authentication are now being introduced.

Today’s ATMs do much more than dispensing cash, they typically support a wide range of customer services and these devices are often equipped with advanced technology like biometric authentication, interactive videos or contactless device interfaces.

Managing complexity

Managing an ATM network today is a complex operation, where each ATM must deliver an uninterupted 24x7 service and where the cash held in each ATM needs to be optimized. At the same time, the ATM estate is one of the bank’s customer facing channels, delivering marketing messages and ensuring new products and services can be launched rapidly. ATM Management from BPC provides all these capabilities and more. Easy to use, the solution is quick to install and cost-effective to operate.

Personalized experience

ATMs no longer are a one size fits all channel, consumers are getting more accustomed to personalized services and the service they expect to get at an ATM are no exception. SmartVista comes with the ability to personalize screens on certain ATMS or for individual customers. Just like any other channel, an ATM can be used to broadcast targeted marketing messages to consumers.

Smart Cash Management

ATM Management ensures the right amount of cash is held in ATMs, dramatically reducing the costs associated with cash processing. When integrated with ATM Management’s comprehensive dashboards and linked to the map-based view, replenishment plans can be optimized for speed and cost.

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SmartVista ATM Management supports a wide range of services such as cash withdrawal, balance inquiry, mini statements and a variety of payment options including fund transfers, P2P payments, Western Union transfers, bill payments, mobile top-up and utility payments. Banks can shift some of the traditional branch operations to self-service via their ATM network, including cash in, check book requests, service activation
or PIN change.

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Discover our other Smart Vista Solutions

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Instant Payments

BPC ‘s SmartVista payment hub centralizes the processing of all payments at a bank, whether they be Card, Real-time, ACH or any other form of payment.

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Agent Banking

Agent Banking is aimed to support agent and microfinance banking services for unbanked and underserved communities. Supporting the full range of transactions, we bring banking to the people.

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