ATM Management & Acquiring

Since the first modern ATMs were launched more than 50 years ago, they have changed almost beyond recognition.

ATMs have evolved into critical channels that provide self-service capabilities for bank customers and reduce reliance on branches. Today, as well as withdrawing cash, customers can, for example, purchase a prepaid card, top up a mobile account or even buy movie tickets using face-recognition technology. They now expect to be able to use ATMs to pay bills, transfer money and convert currency. Interactive video, contactless device support, and biometric authentication are now being introduced.

Today’s ATMs do much more than dispensing cash, they typically support a wide range of customer services and these devices are often equipped with advanced technology like biometric authentication, interactive videos or contactless device interfaces.

Managing complexity

Managing an ATM network today is a complex operation, where each ATM must deliver an uninterupted 24x7 service and where the cash held in each ATM needs to be optimized. At the same time, the ATM estate is one of the bank’s customer facing channels, delivering marketing messages and ensuring new products and services can be launched rapidly. ATM Management from BPC provides all these capabilities and more. Easy to use, the solution is quick to install and cost-effective to operate.

Personalized experience

ATMs no longer are a one size fits all channel, consumers are getting more accustomed to personalized services and the service they expect to get at an ATM are no exception. SmartVista comes with the ability to personalize screens on certain ATMS or for individual customers. Just like any other channel, an ATM can be used to broadcast targeted marketing messages to consumers.

Smart Cash Management

ATM Management ensures the right amount of cash is held in ATMs, dramatically reducing the costs associated with cash processing. When integrated with ATM Management’s comprehensive dashboards and linked to the map-based view, replenishment plans can be optimized for speed and cost.

 Downloads

SmartVista ATM Management supports a wide range of services such as cash withdrawal, balance inquiry, mini statements and a variety of payment options including fund transfers, P2P payments, Western Union transfers, bill payments, mobile top-up and utility payments. Banks can shift some of the traditional branch operations to self-service via their ATM network, including cash in, check book requests, service activation
or PIN change.

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Case Studies

Banca Transilvania

Learn how customers of Banca Transilvania are reaping the benefits of BT’s SmartVista-powered systems.

Alfa-Bank

Learn how the combination of Alfa-Bank’s in-depth fraud expertise and SmartGuard’s capabilities has been highly effective, driving down fraud rates and preventing up to US$1 million per week in losses.

Monétique Tunisie

Learn how Monétique Tunisie creates its own custom ATM scenarios and streamlined it's company’s operations, bringing transparency to all its transaction flows, international payment systems authorizations and inter banking relations.

Sberbank

Learn how Sberbank and BPC have built a successful partnership that has endured for over 19 years. The two organisations liaise closely to keep Sberbank at the forefront of innovation and to keep its business secure.

State Bank of Mauritius

Learn how the new platform at State Bank of Mauritius delivered quantifiable benefits almost immediately.

Hattha Kaksekar

Learn how, at the leading edge of microfinance, Hattha Kaksekar has been able to grow its products across ATM, POS and mobile devices using SmartVista.

NEPS

Learn how NEPS set the standard for card payments in the region by delivering a single payments infrastructure using SmartVista.

Telered

Learn how Panama’s national switch, Telered, is responding to rapid evolution in the payments market by replacing its legacy infrastructure with SmartVista.

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Discover our other Smart Vista Solutions

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Instant Payments

BPC ‘s SmartVista payment hub centralizes the processing of all payments at a bank, whether they be Card, Real-time, ACH or any other form of payment.

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Agent Banking

Agent Banking is aimed to support agent and microfinance banking services for unbanked and underserved communities. Supporting the full range of transactions, we bring banking to the people.

Read our blog posts on this topic

MPE Open Banking 2018

At this years MPE 2018 event our Product Marketing Manager, Marijke Koninckx presents Payments in the Times of Open Banking and discusses how to create the next generation customer propositions for your future business. Watch the our presentation at Merchant Payments Ecosystem 2018 here.

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Open Banking as an opportunity for retailers

Open banking is set to have a major impact on the financial services industry. In the last few years, open APIs have gained traction and financial institutions are revisiting their channel and partner strategies accordingly. The revised Payment Service Directive, known as PSD2, is one of the driving forces behind this evolution. The European Commission…

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Digital goes urban – Building smarter cities

The concept of smart cities, built on ICT enabled and data driven policy making, has been around for many years but never before the pace of the change has been as high as today. Technological progress, cost reduction and a desire for cities to improve the quality of life in their area has sparked an…

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