Samba Bank, a subsidiary of Saudi National Bank, rolls out modern fraud detection system with advanced AI/ML-powered BPC’s SmartVista Fraud Management, completing the second phase of its end-to-end digital-banking transformation and meeting every provision of the State Bank of Pakistan’s BPRD Circular No. 04 of 2023.
Over the past two years, Pakistan has seen a sharp rise in card-not-present and mobile-app fraud, prompting the SBP to tighten oversight with its Digital Fraud Prevention Policy. The framework obliges every licensed bank to publish a customer-centric fraud-prevention plan, nurture a risk-control culture across people, processes and technology, and establish a dedicated fraud-risk unit under board-level supervision. Meeting these mandates while transaction volumes kept increasing made the BPC’s SmartVista Fraud Management rollout a strategic decision for Samba Bank, marking a critical milestone in protecting customers and reinforcing compliance.
BPC embarked on the project with Samba Bank by enhancing the bank’s security of channels with its advanced SmartVista Fraud Management, tightly coupled with risk-based authentication. Thanks to the platform’s powerful integration layer, the upgraded stack now brings cards, and digital channels into a single real-time framework, routing every digital transaction through adaptive machine learning rule scoring, profile maintenance, biometric checks and instant alerts, all without interrupting day-to-day banking services. An enhanced fraud operator console gives bank’s staff real-time insights into biometric device status and related digital fraud cases, ensuring continuous monitoring 24/7/365.
Customers of the bank are now offered seamless biometrics across web and mobile for seamless on boarding, device changes, profile and demographic updates. As a game-changing innovation, BPC introduced a seamless QR redirection mechanism, allowing customers to scan QR codes displayed on Internet Banking via the Mobile App to complete biometric verification for internet banking access.
Furrukh Ali Baig, Managing Director Pakistan, BPC, said: “Our partnership with Samba Bank is built on trust and shared ambition. Delivering SBP compliance on such a short notice, future-proven SmartVista platform under tight regulatory timelines shows how BPC’s SmartVista modular design keeps any of our customer’s two steps ahead of the market.”
Mr Rashid Jahangir, Acting (CEO), Samba Bank Pakistan, added: “From single-click ATM withdrawals to real-time fraud prevention, BPC has helped us turn vision into reality. This new milestone not only secures our digital channels in line with SBP directives, it also gives our customers the feel of modern, seamless, robust and biometric-enabled banking.”
With SmartVista Fraud Management now live, BPC and Samba Bank will continue fine-tuning detection logic and rolling out multiple scoring functionalities to strengthen defences even further.
