Commerce is a logistics and execution perfection game. Insights make the winner: better, more targeted traffic, less returns, faster payments and additional revenues by offering ancillary services such as guarantees, insurance, repairs and returns etc. A seamless end to end experience that creates return purchasers sounds like a doable enterprise but only if, and if, you get the maths and the processes right.
As the complexity grows, so will customer demands: faster delivery, better customer service on any device and more insightful product selections and a range of payment options from at once to over time with loyalty credits attached. eCommerce will be linked to the physical sales cycle as customers demand a multi-channel experience. An omni device and offline experience is very possible now with people getting a real life experience in store with deliveries before they reach their home at their doorstep. AI will give unprecedented insight in not only payment and shopping habits but also to prevent fraud. True content around the product and service offerings will build unprecedented customer engagement and loyalty. Tracking of offline sales gives insight into online sales, drones will deliver the goods and eCommerce will continue to offer different payment and purchase insurance models.
BPC understands both the STP of eCommerce, but more importantly, also the complexities of delivering in a broad eco system of producers, suppliers, online retailers, delivery and payment. Bridging the real-life experience customers seek to an effective digital flow is no mean feat as the world around us changes and upgrades constantly.
BPC receives yet another award! This month we received yet another award from The Banker Africa. Now, BPC is recognized in two regions as ‘the Best Payments Solution Provider’ – South and East Africa. The value that we add to our customers in these regions is through a combination of the completeness of our product…
At this years MPE 2018 event our Product Marketing Manager, Marijke Koninckx presents Payments in the Times of Open Banking and discusses how to create the next generation customer propositions for your future business. Watch the our presentation at Merchant Payments Ecosystem 2018 here.
BPC, a world leading provider of payment solutions, is happy to announce the successful certification of its partnership with Matica Electronics, and with it comes the official accreditation for Matica personalization systems, which are now compatible with the SmartVista suite. This forte of the suite has also been evidenced by Matica Electronics. Quoting Valerio Cimbro,…
In a rapidly changing market, the financial and skills challenges connected with maintaining outdated legacy payments technology are escalating. The painful truth for many financial institutions is that replacement may be the only viable long-term option to future-proof their businesses, comply with regulation and remain competitive. Viewing the replacement of a legacy system with trepidation…
Even though digital mobile wallets have been around for a while, we still see new wallets being launched on a weekly basis, like Huawei Pay launching in Russia just last week. As we are taking a closer look, it is easy to see that there are significant differences between various digital wallets and those differences…
Europe’s Payment Services Directive 2 (PSD2) is due to come into force in January 2018, once all the national parliaments have passed the required legislation. Some commentators are calling it the biggest change in banking, ever. The main thrust of the new regulation is to improve competition in payments across the Eurozone by: enshrining strong…
