Commerce is a logistics and execution perfection game. Insights make the winner: better, more targeted traffic, less returns, faster payments and additional revenues by offering ancillary services such as guarantees, insurance, repairs and returns etc. A seamless end to end experience that creates return purchasers sounds like a doable enterprise but only if, and if, you get the maths and the processes right.
As the complexity grows, so will customer demands: faster delivery, better customer service on any device and more insightful product selections and a range of payment options from at once to over time with loyalty credits attached. eCommerce will be linked to the physical sales cycle as customers demand a multi-channel experience. An omni device and offline experience is very possible now with people getting a real life experience in store with deliveries before they reach their home at their doorstep. AI will give unprecedented insight in not only payment and shopping habits but also to prevent fraud. True content around the product and service offerings will build unprecedented customer engagement and loyalty. Tracking of offline sales gives insight into online sales, drones will deliver the goods and eCommerce will continue to offer different payment and purchase insurance models.
BPC understands both the STP of eCommerce, but more importantly, also the complexities of delivering in a broad eco system of producers, suppliers, online retailers, delivery and payment. Bridging the real-life experience customers seek to an effective digital flow is no mean feat as the world around us changes and upgrades constantly.
BPC receives yet another award! This month we received yet another award from The Banker Africa. Now, BPC is recognized in two regions as ‘the Best Payments Solution Provider’ – South and East Africa. The value that we add to our customers in these regions is through a combination of the completeness of our product…
Financial technology company BPC is delighted to announce the appointment of Peter Theunis as Director of BPC AG. Peter brings over 20 years of experience in the business and has an extensive track record in business development for some of the world’s leading banking software companies. Currently, Peter is Managing Director of Europe and he…
Mobility is a key component for economic growth and it is a crucial part of many people’s day to day lives. Transportation in urban areas is no longer limited to trains, busses, metro and taxis. Today, a wealth of mobility services is available – ranging from bike or scooter sharing services to on demand shuttle…
At this years MPE 2018 event our Product Marketing Manager, Marijke Koninckx presents Payments in the Times of Open Banking and discusses how to create the next generation customer propositions for your future business. Watch the our presentation at Merchant Payments Ecosystem 2018 here.
When it comes to protecting systems from cyberattacks, banks have invested heavily in applications to prevent any of their data to be compromised. So how come we still see these breaches occur? It is plain and simple; sooner or later any payments processor or financial institution will be subject to cyberattacks. But how ready is…
The concept of smart cities, built on ICT enabled and data driven policy making, has been around for many years but never before the pace of the change has been as high as today. Technological progress, cost reduction and a desire for cities to improve the quality of life in their area has sparked an…
