Agent Banking

Bringing banking to the people

BPC Agent Banking is aimed to support agent and microfinance banking services for unbanked and underserved communities, by offering financial services to this customer segment through a mobile application. The solution comes with a centralized administration portal that allows to configure the agent banking mobile application, manage agents and customers.

SmartVista’s Agent Banking solution allows agents to offer the full range of transactions to their clients. This includes cash deposits (cash to account) and withdrawals (account to cash), money transfers including cash to cash transfers, account to account payments, loan repayments, bill payments or mobile top-up. Agents are able to on board new customers , performing KYC by capturing the customer ID and customer photo and submit it for verification and even open accounts on their behalf. Once enrolled, the solution allows agents to offer the customers a complete range of services, including access to mini statements and balance inquiries, customer PIN change, cash withdrawal, issue a card or print a receipt.

A Toolbox for New Revenue Streams

SmartVista’s Agent Banking completely transforms the way financial services are delivered to customers. By using the solution, not only can the Bank reduce the cost of their branch network, but the Bank can also expand the products offered to customers remotely.

Rapid Deployment, Rapid Return

SmartVista has been designed to seamlessly and quickly integrate into virtually any infrastructure. It has a range of pre-configured online, offline and near real- time options for integrating with service providers, money transfer processors, core banking systems, card management systems and other solutions.

Additional delivery channel

Agent Banking is an additional delivery channel that enhances the convenience and outreach of affordable financial services to an underserved segment of the population in a very cost efficient manner.

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Agent banking is not solely intended for banks or microfinance institutions to expand their footprint and bring customers on board that did not have access to financial products before, it also has some clear benefits for customers. By bringing banking to the customer, these customers can enjoy better and safer access to financial products.

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Discover our other Smart Vista Solutions

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Digital Banking

BPC’s solution for internet and mobile banking ensures that you can deliver the same high levels of customer service across your internet and mobile channels.

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eCommerce

SmartVista’s eCommerce engine provides a secure, state-of-the-art gateway for internet payment processing.

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