BPC Agent Banking is aimed to support agent and microfinance banking services for unbanked and underserved communities, by offering financial services to this customer segment through a mobile application. The solution comes with a centralized administration portal that allows to configure the agent banking mobile application, manage agents and customers.
SmartVista’s Agent Banking solution allows agents to offer the full range of transactions to their clients. This includes cash deposits (cash to account) and withdrawals (account to cash), money transfers including cash to cash transfers, account to account payments, loan repayments, bill payments or mobile top-up. Agents are able to on board new customers , performing KYC by capturing the customer ID and customer photo and submit it for verification and even open accounts on their behalf. Once enrolled, the solution allows agents to offer the customers a complete range of services, including access to mini statements and balance inquiries, customer PIN change, cash withdrawal, issue a card or print a receipt.
