Risk & Fraud Management

Future proof fraud management

Fraud not only causes financial loss, it can significantly affect brand reputation and drives customer attrition.

According to a Nilson report, by 2020 global card fraud losses will exceed $35 billion despite the introduction of EMV. Fraud is shifting to the ‘card not present’ environment, targeting individuals and businesses alike, and fraud attempts and cyber-attacks start to focus on new payments technologies.

Payment service providers need to mitigate fraud risk, analyse each transaction in real-time and monitor fraud across all their channels. Even though each channel has its characteristics and specific fraud risks, there is a lot of benefit in managing fraud detection and prevention across all channels.

Ever vigilant, across all channels

BPC’s advanced fraud prevention solution helps card issuers and acquirers combat the growing threat by monitoring 100% of transactions, online, in real-time across all channels. The powerful and flexible rules engine ensures that you can rapidly implement monitoring policies.

Advanced fraud detection and prevention

Rather than sampling transactions, hoping to catch fraud after it happens, SmartGuard monitors 100% of transactions in real-time so you can stop fraud before it takes place. If a suspicious transaction is detected SmartGuard helps you automatically contact your customer through a range of channels, including email and SMS.

Delight customers and save money

By proactively contacting customers rather than blocking their cards, you can turn a potentially embarrassing situation for them into a positive experience – reinforcing the reasons why they placed their trust in your brand. SmartGuard users have reported saving $1 million per month with the solution.

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The SmartVista Fraud Management solution covers real-time transaction monitoring and allows performing statistics profiling on any level – card, terminal, merchant or device. The analytics tool includes a robust business-driven rules engine for transaction scoring and applies machine learning techniques for fraud analytics and modelling.

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Discover our other Smart Vista Solutions

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Switch

With Switch from BPC, issuers, acquirers and processors can manage the fast-moving payments landscape and deliver the best levels of service to their customers.

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Instant payments

BPC ‘s SmartVista payment hub centralizes the processing of all payments at a bank, whether they be Card, Real-time, ACH or any other form of payment.

Read our blogposts on this topic

Payments in Times of Open Banking

The retail landscape has undergone a significant shift over the last decade. The traditional sales channels have been amended with or even replaced by digital channels through which consumers prefer to make their purchases. Retailers had to rethink their customer engagement models and the changing customer expectations did not only affect the retail industry but…

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How to Protect Your Bank During Payments Technology Replacement

In a rapidly changing market, the financial and skills challenges connected with maintaining outdated legacy payments technology are escalating. The painful truth for many financial institutions is that replacement may be the only viable long-term option to future-proof their businesses, comply with regulation and remain competitive. Viewing the replacement of a legacy system with trepidation…

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PSD2 Is A Huge Opportunity for Online Merchants

Europe’s Payment Services Directive 2 (PSD2) is due to come into force in January 2018, once all the national parliaments have passed the required legislation. Some commentators are calling it the biggest change in banking, ever. The main thrust of the new regulation is to improve competition in payments across the Eurozone by: enshrining strong…

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