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How Next-Gen Card Processing is Transforming the Banking Industry

Zeina Abu Saada Oct 24, 2024 12:22:36 PM

Market Overview:  

As digital transformation accelerates within the financial industry, modern card processing has become a critical point for both financial institutions and businesses seeking to optimize their payment solutions. The rise of mobile-first experiences, real-time payments and seamless digital integration has transformed the card processing landscape.   

Today, card processors go beyond just serving issuing banks. Card program owners including fintechs and other non-financial organizations have entered the space. These businesses, which often don’t hold a banking, payment, or scheme license, issue payment cards through a licenses card processor. Driven by the growth in embedded finance, this enables businesses to offer payments cards to customers without the need for banking systems.   

The card processing landscape continues to evolve to meet the demand for mobile-first experience, real-time payments and seamless digital integration. Customers expect instant approvals and secure payments across all channels, along with frictionless experiences. This has driven both traditional players and new entrants to innovate and modernize their systems to stay competitive in a fast-changing digital market.  

This blog explores the key trends shaping the future of card processing and example how modern providers are leveraging flexible, scalable platforms to compete with the market. 

Key Trends: Drive Modern Card Processing  

Several key trends are transforming how card processors operate today: 

  • Mobile-first Experiences: The adoption of mobile-first solutions has prioritized mobile-based transactions. Customers expect an efficient experience when using mobile wallets, whether in-store purchases or online transactions.  

  • Real-time Transactions: Real-time payment processing is no longer an option, it’s a standard. Instant approvals and fund transfers across all channels, from mobile transactions to in-store payments, are expected without any delay. 

  • Seamless Integration: Integration with front-end systems such as mobile apps and e-commerce platforms to enhance the customer experience. This enables banks to issue virtual cards through mobile apps, eliminating the need for customers to visit physical branches. 

  • Modular, configurable systems: Increasingly adopting modular systems that allow for rapid integration and easier maintenance, reducing time to market and enabling faster responses to changing market demands. 

  • Cloud-Native Systems: Scalability and flexibility are critical for innovation. Cloud-native systems provide real-time updates, manage regional scalability, and streamline operations. 

  • Gen AI-Driven Processes: Artificial intelligence integrated into modern card processing. It improves customer service functions and enhances back-office operations such as dispute handling and fraud detection, enabling processors to handle high volumes of transactions more efficiently. 

Market Landscape:   

According to the report of 2024 “Next Generation Card Processing”, the card processing landscape is divided into two main segments: incumbents and challenger players. Incumbents have an established strong relationship with banks and dominate global card volumes. However, they face challenges such as outdated systems.  

Challenger providers, such as BPC are emerging with flexible, cloud-native mobile-first platforms designed to service fintech and non-financial digital service providers such as neo banks. These players focus on seamless integration and real-time processing to offer a competitive edge.  

The card processing market is undergoing a transformation, driven by the need for real-time payments, seamless digital experiences and scalable solutions. Both traditional banks and new players need to modernize their systems to remain competitive in this fast-changing market.

 

If you would like to know more about next-gen card processing, download the full whitepaper.