AI is changing fraud faster than many banks can adapt
A customer receives a call from what sounds exactly like their bank manager. The voice is calm, familiar, and urgent. There has been suspicious activity on the account. Immediate..
How AI-enabled banking platforms are reshaping financial services
Artificial intelligence has become the “it” tech topic discussed in financial services, with banks delving into area’s on how AI can support digital banking, payments, fraud..
The Fine Art of Modernisation
Modernisation is often explained through frameworks and migration approaches, but its real value becomes clearer when looking at how it is delivered in practice. Across markets,..
MEA’s dual wallet landscape
Across the Middle East and Africa, wallet ecosystems have evolved in line with local market realities, from telecom-led payment platforms to interoperable digital wallets. The..
From Plastic to Platforms: The new rules of Card Issuing
Ten years ago, card issuing was a stable business built on plastic and interchange revenue. Five years ago, the shift to contactless, basic mobile wallet provisioning, and 24/7..
Beyond Just Payments: The Diversity of APAC’s E-Wallet Market
In Asia Pacific, digital wallets are no longer viewed as experimental add-ons to cash or cards. They have become everyday tools used to pay, transfer, and save, with adoption..
Europe’s Wallet Evolution
Europe is undergoing a decisive shift in the way people manage their financial lives. Digital wallets already represent 44 percent of e-commerce payments across the continent, a..
The Next Frontier: unlocking opportunities in Laos’ Card Management industry
Across the APAC region, economies are rapidly transitioning from cash to digital payments, with credit and debit cards expected to dominate new sales over the next four years...
How global payment trends are rewriting Issuers’ playbook
Plastic still rules global payments, yet its position weakens. From London commuters who now tap a virtual card on their phone to travel to South-African shoppers who pay with QR,..